At Sirasha Tech Solutions, our mission is to provide you with a seamless and delightful shopping experience. We take great pride in the quality and reliability of our products, but we also understand that there might be occasions where you may wish to seek a refund. Our Refund Policy is crafted with your best interests at heart, ensuring fairness, transparency, and your utmost satisfaction.

Satisfaction Guarantee:

We want you to shop with absolute confidence. If for any reason you are not completely satisfied with your purchase, you have a window to request a refund from the date of purchase. Whether you encounter a product issue, our dedicated team is here to assist you throughout the refund process.

Purchases of Products:

When you make a purchase of products through our app, we collect certain personal information to process your order and ensure swift delivery. Rest assured that we treat this information with the highest level of confidentiality and never use it for any purpose other than fulfilling your order.

Eligibility for Refund:

To be eligible for a refund, the following conditions apply to product purchases:

  1. The refund request must be made within the days of the purchase date, allowing you ample time to inspect the product and evaluate your satisfaction.

  2. The product must be in its original condition, free from damage, wear and tear, and complete with all original packaging and accessories.

  3. How to Request a Refund:

          We've made the refund process hassle-free for you. To initiate a refund, simply follow these straightforward steps:

  1. Contact our customer support team by email at  info@techsolutions.tech. Please provide your order details and a clear description of the reason for the refund request.

  2. Notify us of any complaints or issues with the product on the very day of receiving it. Your prompt communication helps us resolve any concerns swiftly and effectively.

Fast and Transparent Processing:

We understand that a speedy resolution is essential to your satisfaction. Once your refund request is approved, we will process it promptly. Refunds will be issued to the original payment method used during the purchase. You will receive an email notification once the refund is processed, ensuring complete transparency throughout the entire process.

Non-Refundable Items:

While we endeavor to accommodate every request, there are certain instances where items may not be eligible for a refund, including:

  1. Digital products or services that have been downloaded or accessed.

  2. Personalized or customized items made to your specific requirements.

  3. Items explicitly marked as non-refundable at the time of purchase.

Exemplary Customer Support:

Our commitment to your satisfaction extends beyond just products. Our dedicated customer support team is available to assist you with any queries or concerns you may have. We are here to ensure your shopping experience with Sirasha Tech Solutions remains extraordinary.

Continuous Improvement:

We deeply value your feedback and use it to continually improve our products and services. Your satisfaction is the driving force behind our quest for excellence, and we are dedicated to delivering an unmatched shopping experience.

Our Promise to You:

When you choose Sirasha Tech Solutions, you can shop with confidence, knowing that your satisfaction is our priority. Our Refund Policy is a testament to our commitment to building trust and lasting relationships with our valued customers.

Thank you for entrusting us as your preferred shopping destination. Together, we create a world of seamless solutions, where your happiness and satisfaction are at the heart of everything we do.